FAQs

Welcome to our FAQ page! Here, you'll find answers to some of the most common questions about our products, services, and policies. If you need further assistance, our customer support team is always ready to help.

 

How much does shipping cost?
Shipping is completely free on all orders! We want to make your shopping experience as smooth and affordable as possible.

When will my order be dispatched?
Orders are processed and dispatched within 2-3 business days. You will receive an email notification once your order has been shipped.

How long will it take for my order to arrive?
Delivery typically takes 5-14 business days. However, delivery times may vary depending on your location.

Can I track my order?
Yes! Once your order has been dispatched, you will receive a tracking number via email, so you can monitor your order’s journey.

How do I apply my discount code?
During checkout, simply enter your discount code in the "Promo Code" box. The discount will be applied automatically to your order total.

What is your money-back guarantee policy?
We offer a 30-day money-back guarantee on all purchases. If you’re not completely satisfied with your order, you can return it for a full refund within 30 days of delivery.

Can I get a swatch sample?
Yes, we offer swatches for most of our fabric and upholstery options. Please contact our customer support team to request one, and we’ll be happy to send it to you.

Do you have a physical store?
Currently, we only operate online and do not have a physical store. However, our team is always available to assist you with any questions or concerns.

How do you help reduce carbon emissions?
We are committed to sustainability! We minimize carbon emissions by using eco-friendly packaging and partnering with suppliers that prioritize sustainable manufacturing practices. Plus, we offer carbon offset options during checkout to help reduce the environmental impact of your order.